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Resort Info / FAQ

What is Portofino Island Resort?

Portofino Island Resort is the ultimate Gulf Coast getaway and Pensacola’s premier family-friendly resort destination.

Where is Portofino Island Resort located?

Portofino is situated on 28 beautiful acres in Pensacola Beach between the emerald waters of the Gulf of Mexico and the gentle shores of Santa Rosa Sound.  It is also adjacent to the pristine Gulf Islands National Seashore. The land itself is called Santa Rosa Island; it is the world’s largest barrier island.

What makes Portofino special?

Portofino’s beautiful waterfront location, stunning accommodations, world-class resort amenities and customized service standards – make it a natural indulgence. No other resort is located on the Gulf of Mexico, the Santa Rosa Sound and the Gulf Islands National Seashore. The vast complimentary and discounted amenities make Portofino Island a great vacation value.

What is the Premier Club?

Guests who are designated as Premier Club members will receive Premier Club benefits. These guests enjoy a host of great complimentary amenities and valuable discounts you won’t find at other Pensacola luxury resorts.

What are the complimentary amenities for Premier Club guests?

  • Welcome gift
  • Beach chair and umbrella set-up for two daily
  • Fitness Center access
  • Dolphin cruise
  • Golf (one round per day)
  • Customized Vacation Planning services
  • The chance to earn free nights
  • What other amenities are provided?

Premier Club guests also receive the following:

  • Discounts on food and beverage, Adventure Beach, Adventure Cove and High Tide Kids Club
  • And more…

What should I bring?

Our sky homes all have full equipped kitchens including a private grill on each balcony, all you need is the food to cook with! Beach towels and sunscreen are always a plus as well, and don’t forget your camera to capture your amazing experiences. For convenience, small household items are available for purchase located in our Market.

Is Portofino an independently owned and operated property, or it is part of a family of resorts?

Portofino Island Resort is an independent condominium resort. There are 765 condominium accommodations on the resort that are privately owned. Of those, more than 300 have been placed in the Premier Island Management Group vacation rental program. Those accommodations are rented to vacation travelers on a daily, weekly or monthly basis.

How many accommodations does Portofino Island Resort have?

Portofino features more than 300 two and three-bedroom designer accommodations within five Mediterranean-inspired towers. Each accommodation features a gourmet kitchen, master bedroom with spa bath, living area and sweeping water views of either the Gulf of Mexico, Santa Rosa Sound or the Gulf Islands National Seashore, and depending on the Tower, perhaps more than one water view.

What sports and activities are available at Portofino?

Portofino offers a number of recreation activities including sailing, kayaking, paddle boarding, boogie boarding, surfing, cruises, tennis, golf (off site), fitness classes, running club, personal training, hiking, biking, excursions and more.

What dining options are there at Portofino Island Resort?

  • Terracotta – upscale coastal cuisine
  • Terrazzo Grille – al fresco dining featuring salads, sandwiches and light fare
  • Pizza Delivery – gourmet pizza delivered to your guest suite
  • Smoothie Bar – juice-based smoothie shakes and healthy snacks
  • Starbucks Coffee – located on the second level of the Lifestyle Center, the resort proudly serves Starbucks Coffee
  • The Market – pick up gourmet ingredients or prepared meals to go
  • Chef-to-You – allow the chef to prepare a meal for you and your
    family in your guest suite
  • Gourmet-to-You – order a gourmet meal prepared by our chef (for you
    or your entire family) to enjoy at your convenience in your guest suite.

How does one get around at Portofino Island Resort?

Enjoy resort-wide tram service. Board the Portofino I catamaran and cruise to the Portofino Boardwalk to enjoy local dining, shopping and entertainment. Rent a bicycle and pedal across the resort and local area. Hike or stroll the resort and area beaches. New to Portofino Island Resort is The Experience, Premier Island’s limousine bus service, offers an exciting, unforgettable way to explore the island and nearby downtown Pensacola.

What meeting facilities are available for groups at Portofino?

Portofino hosts groups for meetings, incentive groups, family reunions, executive retreats and board meetings.

What is the resort’s address and telephone number?

Ten Portofino Drive Pensacola Beach, FL 32561

850.916.5000

What is the contact information for reservations and information?

877.484.3405