Frequently Asked Questions
What is Portofino Island?
Portofino Island is the ultimate Gulf Coast getaway and Pensacola's premier family-friendly resort destination.Where is Portofino Island located?
Portofino Island is situated on 28 beautiful acres in Pensacola Beach between the emerald waters of the Gulf of Mexico and the gentle shores of Santa Rosa Bay. It is also adjacent to the pristine Gulf Islands National Seashore. The land itself is called Santa Rosa Island; it is the world’s largest barrier island.What makes Portofino Island special?
Portofino Island’s beautiful waterfront location, stunning accommodations, world-class resort amenities and customized service standards – make it a natural indulgence. No other resort is located on the Gulf of Mexico, the Santa Rosa Sound and the Gulf Islands National Seashore. The vast complimentary and discounted amenities make Portofino Island a great vacation value.What is the Premier Club?
Guests who reserve directly through Portofino Island’s toll-free number or online at portofinoisland.com are Premier Club members and entitled to a host of complimentary amenities, discounts and special services.What are the complimentary amenities for Premier Club guests?
- Welcome amenity
- Beach Chair set up for two
- Fitness Center access
- Unlimited DVDs
- Resort Reception
- Ferry/Tram
- Dolphin Cruise
- Golf (one round per day)
- Deep sea fishing (one excursion per adult, per guest suite)
- Customized Vacation Planning services
- The chance to earn free nights
- What other amenities are provided?
Premier Club guests also receive the following:
- 20% off food and beverage
- 30% off Adventure Beach, Adventure Cove and High Tide Kids Club
- Early entry into Adventure Cove daily (8am-10am)
- And more…
Is Portofino Island an independently owned and operated property, or it is part of a family of resorts?
Portofino Island is an independent condominium resort. There are 756 condominium accommodations on the resort that are privately owned. Of those, more than 300 have been placed in the Premier Island Management Group vacation rental program. Those accommodations are rented to vacation travelers on a daily, weekly or monthly basis.How many accommodations does Portofino Island have?
Portofino Island features more than 300 two and three-bedroom designer accommodations within five Mediterranean-inspired towers. Each accommodation features a gourmet kitchen, master bedroom with spa bath, living area and sweeping water views of either the Gulf of Mexico, Santa Rosa Sound or the Gulf Islands National Seashore, and depending on the Tower, perhaps more than one water view.What sports and activities are available at Portofino Island?
Portofino Island offers a number of recreation activities including sailing, snorkeling, kayaking, paddle boarding, boogie boarding, surfing, cruises, tennis, golf, fitness classes, running club, personal training, hiking, biking, eco-excursions and more.What dining options are there at Portofino Island?
- Terracotta – upscale European coastal cuisine
- Terrazzo Grill – al fresco dining featuring salads, sandwiches and light fare
- Pizza Delivery – gourmet pizza delivered to your guest suite
- Smoothie Bar – juice-based smoothie shakes and healthy snacks
- The Market – pick up gourmet ingredients or prepared meals to go
- Chef-to-You – allow the chef to prepare a meal for you and your family in your guest suite
- Gourmet-to-You – order a gourmet meal prepared by our chef (for you or your entire family) to enjoy at your convenience in your guest suite.
How does one get around at Portofino Island?
Enjoy resort-wide Tram service. Board the Portofino I ferry and cruise to the Portofino Boardwalk to enjoy local dining, shopping and entertainment. Rent a bicycle and pedal across the resort and local area. Hike or stroll the resort and area beaches.What programs are available for children at Portofino Island?
The High Tide Kids Club offers a full day of supervised fun for kids aged 5 to 12. The club operates Monday through Saturday, 9 a.m. to 3 p.m. Kids should meet at Terracotta Restaurant. Reservations are requested by 5 p.m. the day prior. There is a daily fee per child.High Tide Kids Club Schedule:
- Mother Nature Monday – Sea crafts, eco tours, Adventure Cove
- T-shirt Tuesday – Movies, tennis tournament
- Wacky Wednesday – Tennis, crazy costumes
- Thursday Treasures – Movie, pirate boat battles, treasure hunt
- Field Day Friday – Field trip to the Naval Air Museum, IMAX® theater or the Gulf Breeze Zoo
- Splish Splash Saturday – Adventure Cove, indoor pool games, kayak rides, paddle board play